Placement Operations
New Owner Care Guide Template
Use this to give buyers a consistent care guide that matches your program instead of rewriting the same advice in every message.
Instant download · .docx + .pdf · Single-business use
Every breeder ends up writing the same care advice over and over: the food transition, the first 48 hours, the socialization plan, the vaccination schedule, what to watch for, how to reach you. After the fifth or tenth placement, you start saving the message somewhere and copy-pasting. The result is buyers getting different versions of your guidance depending on what mood you were in that day.
The New Owner Care Guide Template solves this by giving you a structured 10-page document you customize once. Add your breed-specific details, your feeding philosophy, your training expectations, your contact preferences. Save the customized version. From then on, every buyer goes home with the same care guide tailored to your program.
What the document does
It is the only document in the kit that is a template rather than a fillable form. You adapt it to your breed and program once, change the language to match your voice, add your logo or breeder mark, and save the customized version. Every placement going forward gets a printed copy of your version in their take-home folder.
It covers the topics buyers need to understand in the first weeks and the first year, organized so each section can stand on its own. A buyer flipping to "feeding" or "first 48 hours" gets what they need without reading the rest.
What is included
- 13 sections covering first 48 hours at home, feeding and nutrition, health and veterinary care, training and behavior, exercise and enrichment, socialization, grooming, life stages and development, daily routine, your support and communication preferences, breed-specific guidance space, emergency protocols, and a reference list
- Pre-written guidance you can keep as-is or rewrite in your own voice
- Breed-specific section explicitly designed for you to drop in breed history, structure expectations, and traits the buyer should know
- Your support and communication preferences section so buyers know exactly how and when to reach you
- Emergency protocols section listing common scenarios buyers should not panic about and ones they should call about
Format and how it works
Comes as a Word version (.docx) and a PDF version. The Word version is the template you customize. Open it, replace bracketed fields with your specific details, rewrite anything that does not match your program, and save as your custom care guide. From then on, print a copy for each placement.
This is the document that benefits most from being printed and bound or stapled. Buyers tend to keep printed care guides longer than digital files, especially in the first year when they are most likely to reference them.
Why this version is different
Most "care guides" you find online are generic, brand-free, and would be embarrassing to hand a buyer with your name on it. This one is a structured template designed to be customized and to look like a professional handoff document when it goes home. The breed-specific section in particular is what separates this from a generic puppy book. It is space designed for you to put your program's identity into the document.
Who this is for
For breeders who already write the same care advice in messages over and over and want a permanent professional version they can print for every placement. Especially valuable for working programs that place into multiple homes per year and want every buyer to get the same quality of handoff information. Pairs with the Puppy Go-Home Day Checklist (which lists the care guide as a delivered document) and the Health Records Transfer Form (which references the medical history the care guide builds on).
Buy this document on its own, or pair it with the rest of the Operations Kit using the bundle discounts.
What you get
- Editable Word file
- PDF file
Better value · bundle
The Working Breeder Operations Kit
This document is included in the bundle with the rest of the breeder operations workflow.